During the recruitment and planning process we work with you to design the training programme and delivery timetable for the apprentices. The “off the job” training is delivered through a blend of learning methods - including online, 1:1, small group work and telephone/email support from our tutors.
At the start of their training all apprentices receive a thorough induction, undertake initial assessments of their English, maths and ICT skills and complete all programme paperwork. The induction also covers aspects of office health and safety, learner welfare, equality and diversity and employment rights and responsibilities.
Off the job training
The technical, “knowledge-based” qualifications that form part of every apprenticeship are delivered through a combination of on and off the job training. The amount of “off the job” activity varies between individuals and apprenticeships. The range is about half a day per month (at intermediate level) to about two days per month at higher level. However, because of the blend of learning methods used this does not usually require release from the workplace and it can often be split into smaller chunks so as not to interrupt other work.
On the job assessment
A workplace trainer/assessor visits about every 4 weeks to support and guide the apprentice in the gathering of portfolio evidence to demonstrate their ability against the assessment criteria for the competence qualification. These 1:1 visits are also an opportunity for our trainer/assessor to provide additional support in relation to aspects of the “knowledge” qualifications.
Mentoring and progress reviews
Most assessment visits also incorporate a short meeting between the trainer/assessor, the apprentice and their line manager to look at progress, set targets and address any issues or concerns. The trainer/assessor remains a constant point of contact for the apprentice and the employer throughout the programme. In addition your relationship manager (often, the member of Damar's recruitment team who helped at the start of the programme) will stay in touch.
If functional skills training is required by any of the apprentices (many have prior GCSE or other qualifications which enable exemptions) this is usually delivered by the same trainer/ assessor (some additional visits may be required). Where there are additional functional skills needs a specialist tutor can provide additional support.